About UsEllabella Clothing Boutique was born in 2014 when our daughter Ella was 5 years old. I was forever mending her clothing, this inspired me to start making clothing for Girls.
I was accepted as a Stall holder at the Nelson Market in December 2014 and continue to have a stall there today.
My business has grown and changed over the years with ranges coming and going. I now have a growing range of Baby / Toddler collections and cater for Boys.
The core collection designs stays the same but are forever changing with the fabric choice. I like to use natural fibres such as cottons, merino and wool.
All the gorogeous fabrics that are used are loveling pre-washed before being made to the highest quality Clothing. With quaily comes the ability to pass clothing on to help look after our planet and re-cycle.
Terms & ConditionsWe are proud to be a Nelson, New Zealand small business offering quality hand made products to the highest standards
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
Shipping PolicyFree shipping to urban New Zealand addresses
$10 Shipping to rural New Zealand addresses
We will process your order within 2 business days, courier collects Monday - Friday.
Made to order or custom items will be made and shipped within 14 days following payment in cleared funds unless a longer time frame has been advised to you by us. If you need your item earlier than this please contact us to check whether this will be possible.
We send by tracked non- signature courier and will send you an email notifying you when your order has been shipped. Please allow up to 5 days for urban delivery within New Zealand, rural delivery can take longer
International shipping - we currently don't have any rates, please email for a quote
Return PolicyIf any item that you purchase is faulty please contact us immediately by e-mailing us at [email protected] Your garment will be repaired if possible, or replaced, provided it is returned to us within 30 days of receipt by you. A refund will be given if a replacement satisfactory to you is not available. All shipping costs for faulty items will be met by ellabella clothing boutique.
In the case of an item that is the wrong size we are happy to exchange your item for another item in the correct size, or if the same item is unavailable, a store credit for the same value of the item returned. The original item must be returned to us within 14 days of receipt by you, in its original condition before any replacement item or store credit will be provided. All shipping costs in this situation will be met by you.
There is no right of return to any items due to change of mind or in the case of sale items.