We endeavour to process orders in a very timely fashion and communicate with order processing and courier tracking information.
Privacy Policy
We will always respect your private details and never share them without your consent.
Shipping Policy
Standard nationwide flat rate. This includes rural! We use Pass The Parcel couriers and you can track progress/lodge parcel inquiries through them. We aim to pack your teas in black, home compostable courier bags or reused cardboard boxes. We occasionally use PTP brand courier bags for larger orders.
Return Policy
Cancellation of an order is accepted prior to shipping but once shipped, this is no longer an option. Due to the nature of our product we are unable to accept returns of goods, please choose carefully at time of ordering.